Returns & Exchanges

At Model Cars Houston, we want you to be completely satisfied with your purchase; if your premium apparel or accessories don't meet your expectations, you can return them within 30 days of delivery. All items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all fashion labels and protective bags are included to prevent damage during transit.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing